Thanks to Colin for alerting me to this discussion. This is leaving a very bad taste about this company. I'm not a graphic artist - just a small business person who occasionally needs photo editing.Īny thoughts on what else to do? I simply can't stand the thought of having to subscribe to something I already own and need only occasionally. Per everything I've read on this forum and my extremely frustrating communications with Adobe, I should be able to install the software.Īt this point, I feel like Adobe is extorting me to get the new software. Yes, I double and triple checked accuracy. When I go to install the software and put in the serial number, it says the number is invalid. My Adobe online account shows that I own the software with the same serial number I deactivated the software on the old computer successfully.ģ. I have the original box, with the original disk and the serial numberĢ. I have a new MAC, and through searching this forum plus chatting with and calling Adobe, I have done everything required to install the software on my new computer:ġ.
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